Fraud Alerts
Fraud Alert April 17, 2025
A new form of fraud is being perpetrated and some of our very own AIM members have been targeted.
The fraudster uses a cloned phone number that matches one of our AIM Credit Union phone numbers (including our 800#) and indicates that they are calling to verify account information relating to a monetary transfer. They even use a first name that matches the name of our employees. Be aware that this is completely false and deceptive—we will never call you to verify your account information. Please hang up immediately and call us at either 563-585-3737 or 800-928-4328 to alert us so that we can assist in further keeping you, your money, and your credit union safe. Whenever in doubt, please just hang up and call us. Thank you again for your vigilance and keen awareness.
Fraud Alert January 28, 2025
In our ongoing and tireless effort to keep you, your money, and our credit union safe, we will update this page as new information becomes available to us regarding fraud and scams.
We have been alerted to a new phone scam that law enforcement is aware of and working to dismantle.
The fraudster’s incoming call will appear on your caller ID as being from law enforcement—typically a police department. The caller then indicates that you are to withdraw a sum of cash from your account and deposit it into a kiosk that they will provide the location of. This obviously is a scam. Please hang up immediately and let us know that you have been contacted by the fraudsters.
As always, do not take any action before speaking with someone here at the credit union. It’s is always best to simply hang up and protect yourself, knowing that AIM Credit Union is here for you. Thanks again for putting your trust in us.
Free Credit Report
Members are encouraged to check and monitor their personal credit report by visiting www.annualcreditreport.com. You can further manage your credit reporting with Savvy Money through our online banking resource. If you have questions about the information on your credit report, please do not hesitate to contact AIM Credit Union. Regular credit report monitoring is key in identifying potential errors or fraud.
Common Identity Theft Q&A
Liability
Credit Card:
Generally, your liability is zero as long as you’ve been responsible with your card(s). Your liability is limited to a maximum of $50 per card.
Debit Card:
As a practical matter, as long as you’ve been responsible with your card(s), your liability is zero in most instances. The key in both situations is to inform AIM Credit Union if you suspect fraudulent charges may be occurring on your account.
Types of Identity Theft
Skimming:
Watch for irregular devices that may have been attached to the ATMs that might have a slightly different color over the card reader than the machine, or perhaps the ATM looks different than it did the last time you used it.
Spamming:
Sending unsolicited email indiscriminately to multiple mailings lists, individuals, or newsgroups.
Spoofing:
Creating a replica of a legitimate web page to fool you into submitting personal, financial or password data.
Phishing:
Luring victims to a fake web site through spam. Signs it may be a phishing attack:
- Email uses generic greeting (“Dear MasterCard Customer”)
- Refers to an urgent problem
- States your account will be shut down unless you reconfirm billing information
- Urges you to click a link within the message you weren’t expecting.
General Precautions
- Never give personal information to callers
- Safeguard wallets, purses, checkbooks and account statements – at home AND at work
- Review statements monthly (more often online)
- Don’t write passwords or PINs on back of cards
- Shred receipts, statements, cancelled checks
- Be aware of information shared on social media sites
- If you are being asked to pay in the form of cryptocurrency or gift cards, please hang up immediately and contact us here at the credit union
Know when you HAVE to give out your Social Security Number, and when you don’t
MUST give SSN
- Financial institutions
- Employers
- Income tax records
- Loan applications
- Credit bureau reports
- College records
May want to refuse
- Over the phone
- On club memberships
- As ID for store purchase
- As general identification
- On drivers license